kitparkerfilms

How Not to Repair a DVD

Posted on: June 27, 2017

Option 1:  Use Scotch tape, scratch remover and melt with a blow torch.

Option 2:  Contact us and we’ll send a speedy replacement.

A customer tried Option 1 and sent us the following unedited message:

 

burning dvd

“hi, could you please refund me on the dvd disc. I played this dvd disc on my dvd player, and it did NOT work. I took it out and found huge scratches and huge cracks in the disc. I repaired the huge scratches with scratch remover, and I repaired the huge cr acks with scotch tape. I then put it back in the dvd player to see if it would play better, but it would NOT play better AT ALL. the lasers inside the dvd player would NOT even recognize the dvd disc AT ALL. it was too IMPOSSIBLE to even be recognizable AT ALL. my other dvd discs work perfectly normal and great on my dvd player, and my dvd player still works perfectly normal and great as well. it’s just that the dvd disc would NOT even play well AT ALL. my other ones did. I just about tried everything I could even do to repair this dvd disc, but NONE of the ideas worked AT ALL. it was just too IMPOSSIBLE to even be recognizable, and there was absolutely NOTHING else I could even do about it AT ALL. I tried to send the dvd disc back to you, but when I was down in my basement welding something together, I had it with me, and when it fell out of my pocket, i accidentally melted the whole entire item with a blow torch. the whole entire item completely melted down into tiny little specs, and there is absolutely NOTHING left of this item WHATSOEVER. i have absolutely NO replacement for this item WHATSOEVER. so please refund me. i need my money back. thank you.”

Of course, we promptly returned his money along with an apology for his inconvenience.

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3 Responses to "How Not to Repair a DVD"

The customer is always right.

xo/j

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I would have asked him to put the bits of burned DVD into an envelope and return them.. perhaps he could scotch tape them together for easy mailing.

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I’ll bet a dog ate this guy’s homework as well!

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